FAQs

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FAQs

We only accept returns if the product is defective or damaged at the time of delivery. If you receive a defective item, please contact us within 48 hours of receiving your order so we can assist you.

Once your order is shipped, you will receive tracking details via WhatsApp or email. You can use those details to track your delivery.

You may pay by Cash on Delivery (COD) or make an Online Payment using one of the available payment gateways listed during Checkout.

Currently, we only deliver within Pakistan. International shipping will be available in the future.

You may choose from a variety of ways to get in touch with the customer service department of the company: via WhatsApp, by email or by filling out the Contact Us form. Generally speaking, you should expect a response from a member of the customer service team within 24 hours from the time you made your inquiry for help.

Yes, we have measurements that conform with industry standards. Before you order, please check our sizing guide so that you get the correct fit for you.

Orders can only be modified or canceled before they are shipped. Once dispatched, changes are not possible.

Yes, you can order directly from our site and have your items shipped directly to your home.

If a product is out of stock, you can check back later or follow us on social media for restock updates.

Yes, we offer online ordering with shipping options available. Contact us for more information.

You can request an address change before your order is shipped. Once dispatched, the address cannot be changed.

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